Welcome to 24×7 Customer Supports, operated by R G SPORTS. This Refund Policy outlines the terms and conditions governing payments, cancellations, refunds, and service-related charges for the repair and maintenance services offered through our website.
Service Charges
Customers are responsible for paying applicable service charges, inspection fees, labor costs, and spare part charges upon completion of the requested service. Charges may vary depending on the appliance type, nature of repair, and parts required.
Refund Eligibility
Refund requests may be considered under the following circumstances:
• Duplicate or multiple payments made for the same service request.
• Incorrect billing or accidental overcharging by our company.
• Service could not be completed due to technical limitations or operational issues from our side.
• Payment received but service was not provided due to reasons solely attributable to us.
All refund requests are subject to verification and approval by our support team.
Non-Refundable Situations
Refunds will not be granted in the following cases:
• The customer cancels the service after the repair work has been completed.
• Delays resulting from spare part procurement, supplier issues, or product unavailability.
• Existing faults or hidden defects not related to the service performed.
• Damage caused after service completion due to misuse, negligence, improper handling, accidents, power fluctuations, or external factors.
• Customer dissatisfaction where the agreed service has been properly delivered.
Cancellation Policy
Customers may cancel a service request before technician dispatch without incurring any cancellation charges.
If cancellation occurs after technician dispatch or after the technician has visited the service location, inspection or visit charges may apply depending on the circumstances.
Refund Processing
Approved refunds will be processed within 5–7 business days through the original payment method whenever possible. In certain cases, refunds may be issued via bank transfer or another mutually agreed payment method.
The actual credit timeline may vary depending on the customer’s bank, payment gateway, or financial institution.
Independent Service Provider Disclaimer
R G SPORTS, operating as 24×7 Customer Supports, is an independent kitchen appliance repair and maintenance service provider. We provide repair, servicing, and maintenance solutions for Gas Stoves, Hobs, Cooktops, Cooking Ranges, Kitchen Chimneys, and related kitchen appliances.
We are not affiliated with, authorized by, sponsored by, or officially associated with any appliance manufacturer or brand unless expressly stated. All trademarks, logos, brand names, and product names displayed on this website are the property of their respective owners and are used solely for identification and reference purposes.
Changes to This Policy
R G SPORTS reserves the right to modify, update, or revise this Refund Policy at any time without prior notice. Any changes will be published on this page and become effective immediately upon posting.
Contact Us
For questions regarding refunds, cancellations, payments, or service-related concerns, please contact us:
R G SPORTS
Trading as 24×7 Customer Supports
Address:
0, Moh Sadd Kpura,
Pilkhuwa, Hapur – 245304,
Uttar Pradesh, India
Toll-Free Number:
1800 102 5470
Email:
info@24x7customersupports.co.in
Website:
https://24x7customersupports.co.in
